Company Info - Mission, Vision and Values

As the largest health insurer in the state and a major force in the economy of Kansas, BCBSKS continues to lead the way in health care delivery in the state. The company takes pride in its history of service to the state and looks forward to continuing the tradition of Kansans serving Kansans.

Mission Statement
To be the best at providing health insurance in Kansas.

Vision
To provide our customers and business partners:

• A trusted and valued partner
• A financially sound company
• Quality customer service
• Competitive pricing
• A product portfolio sufficient to maintain market leadership
• Broad provider networks
• Educational tools for personal health improvement
• Progressive leadership for positive change in health care

Value Statements
We value customer satisfaction and therefore strive to:

• Be responsive and courteous
• Be timely and accurate
• Take personal responsibility for problem solving

We value honesty, openness, integrity and reliability and therefore strive to:

• Speak the truth constructively
• Openly share with all coworkers both the good news and the bad
• Operate ethically and with integrity
• Be a reliable source for health benefit administration and information

We value caring, patience, fairness, mutual respect and loyalty and therefore strive to:

• Respect the rights and dignity of each individual
• Acknowledge contributions that each employee makes
• Listen with an open mind to ideas shared by employees

We value employees that:

• Lead by example
• Take responsibility in making continuous improvements
• Improve their skills through training
• Encourage teamwork
• Are committed to our Mission, Vision and Values

We value employee involvement and therefore strive to:

• Respect others’ points of view
• Welcome differences of opinion on how to best solve problems and achieve goals
• Support decision making through consensus
• Support community activities

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