Contact Us
Contact a customer service representative using our secure e-mail service when you have questions about your health insurance. Please send your message to csc@bcbsks.com
Feedback Form - Please use this form to notify us of technical problems or concerns you have with this Web site.
Product Information - Send a note to our sales representative for more information about a product. Please provide a daytime phone number in your message indicating where and when you can be reached. All requests will be responded to via phone within two business days.
Telephone
For claims or benefits information:
785-291-4186 (in Topeka)
1-800-392-7366 (toll-free)
Blue Cross and Blue Shield of Kansas general inquiries:
785-291-4180 (in Topeka)
1-800-432-3990 (toll-free)
For prior authorization:
785-291-8419 (in Topeka)
1-800-782-4437 (toll-free)
For Health Profiles:
785-291-4303 (in Topeka)
1-800-874-1823 (toll-free)
Anti-Fraud hotline:
1-800-432-0216, ext. 7693 or 8759
For hearing impaired customers:
1-800-430-1270
Send completed Health Profile forms for new members to:
Blue Cross and Blue Shield of Kansas
P.O. Box 5264
Topeka, KS 66605
Send all other written correspondence to:
Blue Cross and Blue Shield of Kansas
1133 SW Topeka Blvd.
Topeka, KS 66629-0001