Please note: To inquire about an adult member other than yourself requires that member first provide us authorization.
Customer service representatives are available to receive your call from 7 am to 4:30 pm, Monday through Friday. If your question involves other party liability/duplicate coverage, pre-existing conditions or payment recovery, specialists are available to assist you after 8 am.
For State of Kansas employees, customer service representatives are available from 8 am to 5 pm Monday through Friday.
Blue Cross and Blue Shield of Kansas
1133 SW Topeka Blvd.
Topeka, KS 66629-0001
To visit in person, see our Hours of Operation