Blue Cross Newsletter
 

December 6, 2010

BC-10-18
HP-10-14
DC-10-13
MS-10-15

SA-10-14
HHA-10-14
ASC-10-12

To: All Blue Cross Contracting Providers
From:

Cindy Garrison, CPC – Education/Communication Coordinator
Institutional Relations
Blue Cross and Blue Shield of Kansas, Inc.
An Independent Licensee of the Blue Cross and Blue Shield Association

Subject:

Boeing Network Update

Effective January 1, 2011, new Identification (ID) cards are being issued to The Boeing Company associates administered by Blue Cross and Blue Shield of Illinois (BCBSIL). BCBSIL is the new benefits administrator for The Boeing Company previously administered by Regence BlueShield of Washington.

To help ensure that your claims are processed correctly, please remember these guidelines when servicing Boeing associates on or after January 1, 2011:

ID Cards

  • The new alpha prefix is BHP, BCU, BYR or BEM on the ID cards issued to all Boeing associates. (All ID cards now have an alpha prefix as part of the member’s ID number.)
  • Obtain a photocopy of this new card for the member’s file.

Pre-admission

  • Call the newly designated telephone number on the back of the patient’s ID card for services requiring precertification.  Call 10 days prior to the to a hospital admission or within two days of an emergency or maternity stay.

Claim Submission

  • Continue to file all claims with Blue Cross and Blue Shield of Kansas, using the new alpha prefix – BHP, BCU, BYR or BEM – and member ID number.

Verify Eligibility and Benefits or Check Claim Status

  • Go to BCBSKS.com provider secured section and submit an eligibility or claims status request using the Boeing associate's identification number on the member card.
  • You may also contact the following BlueCard® Customer Service numbers for assistance:
    • Eligibility and Benefits – 800-676-BLUE (2583)
    • Claim Status – 800-432-3990, ext 4058 or locally at 785-291-4058, (option 3).

Sample ID card (click for a bigger image):

Boeing card sample 1

Please contact your provider consultant if you have any questions.

cg