August 1, 2011

HHA-11-08
DC-11-07
ASC-11-09

BC-11-09
HP-11-07
SA-11-07
MS-11-09

To:

All Blue Cross and Blue Shield of Kansas Contracting Providers

From:

Connie Winkley – Education/Communication Coordinator
Institutional Provider Relations
Blue Cross and Blue Shield of Kansas, Inc.
An Independent Licensee of the Blue Cross and Blue Shield Association

Subject:

Blue Cross and Blue Shield of Kansas BlueAccess Web Pages

Due to the implementation of HIPAA 5010 on July 24, 2011, the manner in which a member’s eligibility and benefits are displayed on the Blue Cross and Blue Shield of Kansas BlueAccess website has changed.   These changes include:

When using BlueAccess to retrieve member eligibility/benefit information you are encouraged to select the most specific Service Type that is available in the drop down box in order to receive the member’s eligibility/ benefit information more precisely.  

If you have questions regarding the Blue Cross BlueAccess web pages, please contact customer service at 1-800-432-3990.

cw