August 1, 2011
All Blue Cross and Blue Shield of Kansas Contracting ProvidersFrom:
Connie Winkley – Education/Communication Coordinator
Institutional Provider Relations
Blue Cross and Blue Shield of Kansas, Inc.
An Independent Licensee of the Blue Cross and Blue Shield Association
Blue Cross and Blue Shield of Kansas BlueAccess Web Pages
Due to the implementation of HIPAA 5010 on July 24, 2011, the manner in which a member’s eligibility and benefits are displayed on the Blue Cross and Blue Shield of Kansas BlueAccess website has changed. These changes include:
When using BlueAccess to retrieve member eligibility/benefit information you are encouraged to select the most specific Service Type that is available in the drop down box in order to receive the member’s eligibility/ benefit information more precisely.If you have questions regarding the Blue Cross BlueAccess web pages, please contact customer service at 1-800-432-3990.