Frequently Asked Questions (FAQs)

Professional

• General FAQ
• Claim Status
• BlueCard

Institutional

• General – routine questions about how our site functions including availability, sign-on procedures, electronic mailing lists, etc.
• Pre-Certification – questions about the BCBSKS web-based pre-certification system.
• Provider Services – questions about on-line provider services including claim status, eligibility, remittance advice.
• Billing, Benefits and Processing Issues – questions relating to billing and benefits
  
  Mailing List
  Sign up for notification via e-mail when new Institutional Provider FAQs are added to this site.

Medicare Advantage

• Medicare Advantage Private Fee-for-Service Terms & Conditions Web Finder Tool

Electronic Data Interchange FAQs

Glossary of Health Insurance Terms