Availity offers a multi-payer portal at www.availity.com that gives physicians, hospitals and other health care providers secure access to multiple payers’ information through a single sign-on. Availity offers a variety of business and clinical solutions to help providers reduce administrative costs by eliminating paperwork and phone calls. Availity is one of the nation’s largest electronic health information networks, processing more than a billion transactions each year.Back to Top
Increasing the online, self-service adoption rate among BCBSKS contracting providers is expected to lower administrative costs for both the provider and BCBSKS, improve efficiency at the provider practice and lower the number of calls that come in to BCBSKS customer service, freeing up those representatives to provide faster service to members and providers with more complicated questions.Back to Top
Yes, BCBSKS plans to make additional online services available through the Availity portal in the future. In the meantime, providers who require other online services – such as precertification – will be re-directed from the Availity portal to the secure section of the BCBSKS Web site without having to sign on again.Back to Top
In time, BCBSKS will require all providers to migrate to Availity so both BCBSKS and our contracting providers can reap the benefits of lower administrative costs and improved efficiency. However, we want to allow adequate time for our contracting providers to become comfortable with the Availity portal and we have not yet set a final migration date. Once we do, we will be sure to give our contracting providers substantial notice.Back to Top
Contact Availity Client Services toll free at 800-Availity (800-282-4548) or e-mail questions to firstname.lastname@example.org. Availity Client Services is available Monday through Friday, or 7 a.m. to 6 p.m. Central Time (excludes holidays).
For other assistance:
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In Availity, click Help at the top of the page.
Browse the books and topics as necessary.
Show Me Demos
For animated demonstration of common functions on Availity, simply click Training and Resources on the home page, then click Show Me Demos. Click a blue triangle to launch a demo.
Live and Pre-recorded Webinar Training
Availity offers on-demand and live training conducted by phone and teleconferencing tools. To see the schedule and register, click Free Training at the top of any page in the portal, then click Webinar Schedule. To enroll, click a webinar title and follow the instructions on the page that displays.
All a provider needs to access Availity.com is: