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Glossary of Health Insurance Terms

As you explore our site, you may come across an unfamiliar word or term. We've developed a glossary of health care terms we hope will help you.

Select one of the following letters to take you to the part of the alphabet that applies.


QA - See "Quality Assurance."

QI - See "Quality Improvement."

Qualifying Event - A death, divorce or spouse's loss of employment that would allow enrollment in another health plan without having to wait for an open enrollment period.

Quality Assurance - The activity that monitors the level of care being provided by health care providers in order to ensure that patients receiving the best care possible.

Quality Improvement -QI - The department at BCBSKS that oversees credentialing providers for managed care products. This department also is responsible for addressing BCBSKS and providers' compliance with federal guidelines in relationship to the care given members/members -patients.