November 7, 2012
Due to hurricane Sandy, the Centers for Medicare & Medicaid Services (CMS) has informed us that Medicare crossover claims that would normally have gone out as regularly scheduled were received late at the Coordination of Benefits Contractor (COBC). Unfortunately, the COBC was NOT able to push through claims from sites on the East Coast. The COBC is working to ensure that Medicare crossover claims will be sent in installments.
Please know that CMS is committed to overseeing that all logistics for issuing retrospective crossover claim files are fully worked out. Blue Cross and Blue Shield of Kansas will process these claims as soon as they are received.