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ProviderCast

Top Ten Things BCBSKS Wants You to Know

Download the MP3 of this ProviderCast

Presenters:

Gwen Nelson
Gwen Nelson
Provider Relations

Highlights:

  1. How does Blue Cross and Blue Shield of Kansas work through issues?
  2. Departments at Blue Cross and Blue Shield of Kansas – what do they do?
  3. Actuarial Data
  4. Tiered Reimbursement
  5. Information that helps you evaluate an appeal
  6. Top reasons claims deny
  7. Common mistakes providers make
  8. How to be heard in claim resolution
  9. Best Contact Points
    • Claims: call customer service 1-800-432-3990 (open 7am to 4:30pm)
    • Credientaling: call Professional Relations Hotline 1-800-432-3587 (open 8am-4:30pm)
    • Electronic: call EDI 1-800-472-6481 (open 8am-4:30pm)
  10. Thank you for being a provider with Blue Cross and Blue Shield of Kansas and taking care of our members. You are appreciated!

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