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ProviderCast

Dental Providers: Frequently Asked Questions

Download the MP3 of this ProviderCast

Presenters:

MeliaStockham KyleAbbot
Melia Stockham
eLearning Specialist
Kyle Abbot
Provider Relations

Highlights:

  • 1) Where is the Dental Business Procedure Manual? - 00:20
  • 2) Which claim form should Dental providers use? - 00:57
  • 3) Which procedure codes should be used? - 01:48
  • 4) Does patient age determine adult vs. child prophylaxis reporting? - 02:12
  • 5) When should x-rays be submitted and can they be submitted electronically? - 03:19
  • 6) What are predeterminations and when are they required? - 04:07
  • 7) Are implants covered? - 04:45
  • 8) Are orthodontics covered? - 05:25
  • 9) Can Remittance Advice be received electronically? - 05:51
  • 10) Where should dental providers direct additional questions? - 06:20

Additional Resources:

Customer Service Contact Information:

phone: 1-800-432-0272
e-mail (for x-ray submission): csc@bcbsks.com

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