ProviderCast

Consumer Transparency - Patient Experience Initiative

Download the MP3 of this ProviderCast

Presenters:

Ryan Hoskinson eLearning Specialist BCBSKS	Velda Fresquez-Gray Provider Relations BCBSKS

Highlights:

• Elements of Consumer Transparency implemented by BCBSKS - 0:22
• What is Patient Review of Physicians (PRP)- 0:57
• PRP implemented July 16th, 2012 - 1:45
• Additional information concerning member feedback - 2:03

Additional Resources

• Link to August 27, 2012 Podcast on Consumer Transparency - Overview.

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