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Consumer Transparency - Patient Experience Initiative

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RyanHoskinson Velda Fresquez-Gray
Ryan Hoskinson
eLearning Specialist
Velda Fresquez-Gray
Provider Relations


  • Elements of Consumer Transparency implemented by BCBSKS - 0:22
  • What is Patient Review of Physicians (PRP)- 0:57
  • PRP implemented July 16th, 2012 - 1:45
  • Additional information concerning member feedback - 2:03

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