What We're Doing - Web and Electronic Services
As a pioneer in the development of electronically receiving claims from health care providers, we continue to seek ways to use technology to become more efficient and cost-effective.
One area where we’ve made strides is our corporate website. Here, members can check the status of a claim, learn about their eligibility, print forms, and locate a doctor, hospital, pharmacist or other health care professional. An array of information also is available on health and wellness, including helpful tips for those who want to quit smoking. Health care providers can access the website for many different tasks, including checking on a claim or a member’s eligibility.
Future enhancements are planned that will give those people who prefer communicating with us online, rather than calling customer service, more opportunities to do so.
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