Consumer transparency tools
Blue Cross and Blue Shield of Kansas members have access to tools to help them search for urgent care, review and compare doctors and estimate costs for health care services.
Access these tools by using our provider directory and cost tool. To receive personalized results, log in with your name, ID number, group number and birth date. After logging in, you'll find access to these tools:
Cost estimator tool - By using data from the Blue Cross Blue Shield Association National Consumer Cost Tool (NCCT), members are able to compare providers and prices to find the best value care.
Patient review of physicians - Members have the ability to read and write reviews of physicians and professional providers nationwide.
Hospital Consumer Assessment of Healthcare Providers and System (HCAHPS) - HCAHPS is a national, standardized patient satisfaction survey for hospitals run by the Centers for Medicare and Medicaid Services (CMS). Results from these surveys, as well as reviews from other Blue Cross Blue Shield members, are shown to members to help evaluate providers based upon prior patient experience and satisfaction.
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