Blue Cross Newsletter


January 29, 2009





To: All Blue Cross Contracting Providers
From: Cindy Garrison, Communications Coordinator
Institutional Relations
Blue Cross and Blue Shield of Kansas, Inc.
An Independent Licensee of the Blue Cross and Blue Shield Association

New Directions Behavioral Health


As of January 1, 2009, New Directions, a full-service behavioral health organization based in the Kansas City area, will perform utilization management services for Blue Cross and Blue Shield of Kansas (BCBSKS) members. These utilization management services specifically include preauthorization of inpatient admissions, concurrent stay renewals and review of outpatient treatment plans for biologically based diagnoses and apply to all BCBSKS products.

Accredited by URAC for utilization management, New Directions provides managed behavioral health care and employee services to more than two million members. New Directions first offered employee assistance program services in 1978 and introduced behavioral health carve-out services in 1995.

This new partnership will allow you and your patients, our members, access to review services 24 hours a day, seven days a week, 365 days a year.

Attached you will find a sample of the prior authorization form you will need to begin using January 1, 2009.  You can access this form at  This form will be available on our Web site in the very near future.
Assistance from behavioral health professionals is available 24/7 at 800-952-5906 or 785-233-1165. Their fax number is 913-982-8176.