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News Releases - 2020

April 3, 2020

Blue Cross and Blue Shield of Kansas Updated COVID-19 Response

Company to cover cost of COVID-19 treatment for fully insured

Blue Cross and Blue Shield of Kansas (BCBSKS) continues to step up efforts to make sure members have access to the care they need, while reducing their financial healthcare burden.

Effective immediately, BCBSKS will waive cost-sharing for treatment of COVID-19 for the next 60 days. This includes coverage for testing and treatment administered at a doctor’s office, urgent care facility and emergency room, as well as inpatient hospital stays.

The announcement applies to fully insured members, along with those who receive their insurance through Medicare Advantage plans. BCBSKS will also work with self-funded customers who want to implement a similar approach.

“We understand our members are facing many challenges every day, as we work to slow the spread of this disease, said Matt All, president/CEO. “Helping them through this time by alleviating some of their healthcare costs is the right thing to do.”

BCBSKS had already expanded coverage to help members by waiving member cost sharing, including co-pays and deductibles, until May 15 for the following services:

  • Medically necessary diagnostic tests related to COVID-19 and the cost of the visit to doctor’s office, urgent care, telehealth, and emergency room used for diagnostic testing of COVID-19.
  • Related services (flu tests, respiratory illness tests) provided during urgent care, emergency room, or in-person or telehealth provider visits that result in an order for or administration of a covered diagnostic test for COVID-19.
  • Telehealth services for any visit that is medically reasonable to be done using this technology. The visit does not have to be specific to COVID-19 testing. The use of telehealth will help to lower the spread of germs and lessen the burden on the Kansas healthcare system.
  • BCBSKS will also allow members to refill prescription medications before they are due to be refilled.

As the state’s largest insurer, Blue Cross and Blue Shield of Kansas serves more than a million members. We will work to make sure that members have access to the care they need, that claims are paid, and questions are answered. We are also working closely with healthcare providers across the state and putting plans in place to allow them to stay focused on patient care.

About Blue Cross and Blue Shield of Kansas

For more than 75 years, Blue Cross and Blue Shield of Kansas has built a reputation of trust with its members and contracting providers by providing outstanding customer service while quickly and accurately processing claims; fairly administering benefit plans and contracts; offering programs, services and tools to help members improve or maintain their health; and operating under the highest ethical standards while being good stewards of premium dollars. Blue Cross and Blue Shield of Kansas is an independent licensee of the Blue Cross Blue Shield Association and is the state’s largest insurer, serving all Kansas counties except Johnson and Wyandotte. For more information, visit bcbsks.com.

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