Introducing the new Medicare Advantage provider portal
Providers can access the new portal by logging into or registering for an Availity account, then selecting the provider portal link.
User guide
See our Medicare Advantage Provider Portal User Guide (PDF) for instructions and additional details about the new member portal.
Questions
For questions, call our provider support team at 866-996-2369 from 8 a.m. to 6 p.m., Monday through Friday.
Key features
The new portal brings essential tools and the information you use most together in one place to help you work more efficiently. Here are a few key features:
Patient search
Quickly locate a patient's name, PCP, phone number, or other details.
Authorization status
Check the status of authorization requests.
Claims information
View claim details including services, diagnoses, and payment information.
Forms
Access Medicare Advantage forms, organized by category.
Eligibility verification
Confirm a member’s eligibility using their last name and date of birth.
