Institutional Precertification FAQs

    Tab Content

    The precertification system has the same operating hours as our entire BCBSKS Website and this question is more easily answered by telling you when the BCBSKS Website is not available. It is not available Sundays from 6:00 p.m. to midnight central time.

    Tab Content

    If you're actively working in the BCBSKS Web-based precertification section moving from page to page, there is no time limitation. If you're logged into the system but sitting idle, you will be automatically logged off after 30 minutes. This automatic log off process is not limited to the precertification system, but applies to the entire BCBSKS Website.

    Tab Content

    Available in the provider publication section of our Website, you have access to the precertification training manual and to an on-line training module.

    The Education Coordinator is also available for technical questions (i.e. how to get around the Website). She can be reached at (785) 291-7236. For clinical type questions or questions regarding InterQual, you can call BCBSKS Medical Review at 1-800-782-4437. Also be sure to subscribe to the electronic mailing list. Subscribe now.

    Tab Content

    After submitting a precertification, verify that the following information is complete:

    1. A precertification (control) number has been assigned
    2. A length of stay has been given
    3. A certified/review date has been assigned

    You may also verify the precertification was received by viewing the precertification on the PRECERTIFICATION IN PROCESS for your facility.