Customer service representatives are available to receive your call from 7 a.m. to 4:30 p.m., Monday through Friday. If your question involves other party liability/duplicate coverage, pre-existing conditions or payment recovery, specialists are available to assist you after 8 a.m.
For State of Kansas employees, customer service representatives are available from 8 a.m. to 5 p.m., Monday through Friday.
Blue Cross and Blue Shield of Kansas
1133 SW Topeka Blvd.
Topeka, KS 66629-0001
To visit in person, see our Hours of Operation