State Employee Health Plan Member Resources
Your Blue Cross and Blue Shield of Kansas plan offers quality care, reliable local service and programs to maximize your benefits.
2027 Benefits Summary and Open Enrollment Guide
What's New for 2027
Learn about benefit updates, compare coverage and explore member tools and resources.
Open Enrollment Guide
Everything you need to compare 2027 plans and make an informed enrollment decision — in one downloadable guide.
Benefits Documents
Review all available plans, including full benefit descriptions and Summaries of Benefits and Coverage.
Understand Your Health Plan
Let’s start with the basics. Learn how your costs work, how claims are processed and how to read your member documents.
How Your Health Care Costs Work
- Premium: The monthly amount you pay for insurance.
- Deductible: What you pay before insurance starts paying.
- Copay: A fixed amount you pay for covered services.
- Coinsurance: Your share of the costs as a percentage.
- Out-of-Pocket Max: The most you'll pay in a plan year.
How Claims Are Paid
- Receive care or fill a prescription
- Your claim is sent to BCBSKS
- BCBSKS processes your claim
- You receive an Explanation of Benefits (EOB)
- Pay any amount you owe
Your Member ID Card
Every number on your member ID card serves a purpose. Learn what each one means and when you'll need it.
Understanding Your EOB
Your Explanation of Benefits (EOB) summarizes the care you received and what was covered. Find out how to read yours.
Your Member Tools
Everything you need to manage your benefits, find care and get the most from your plan.
BlueAccess® Member Portal
View your plan coverage, check claims and update your information online.
BlueAccess App
Manage your benefits and ID cards in BlueAccess from your phone.
Find a Doctor
Search for in-network providers near you.
Get More From
Your Plan
Discover the full value of your benefits — and put them to work for you.
Contact Us
Questions? We’re here to help.
Member Portal Help
Having trouble logging in to our BlueAccess Member Portal?
Ask a Question Online
Submit your question through our Member Contact Form. BlueAccess login required.
Call Us
800-332-0307
Topeka: 785-291-4185
TTY: 800-766-3777
8 a.m. to 5 p.m., Monday through Friday.