The Experience You Deserve with Blue Cross and Blue Shield of Kansas

Health care can be complicated. Choosing a plan, understanding coverage and navigating claims can feel overwhelming. At Blue Cross and Blue Shield of Kansas (BCBSKS), we make it more reliable and a lot more personal. For more than 80 years, we’ve delivered consistent plan options and services that help Kansans feel confident in their coverage.

Every interaction, from enrolling to managing care, is designed with one goal: making health care work for you. That means clear explanations, practical guidance and support that fits real-life needs, not just benefits on paper.

Coverage you can count on

We support every aspect of your health — physical, behavioral and mental. BCBSKS members have access to the largest statewide provider network.

Whether it’s routine care, preventive visits or specialized treatment, BCBSKS ensures your care is accessible and dependable. With more than 80 years serving Kansans, we are committed to being there whenever you need us.

Top-ranked member experience

Our award-winning service¹ is there when you need it most. Our customer service team is more than a call center — they’re Kansans serving Kansans, helping you navigate claims, understand benefits and get issues resolved fast. It’s why members consistently rank BCBSKS among the top health plans for customer experience.

We treat our members like people, not policy numbers. Fast answers, fair resolutions and a commitment to doing what’s right are at the heart of everything we do.

Programs that make health care easier

BCBSKS goes beyond coverage to provide practical tools and guidance that support your health and wellness:

• Blue365: Discounts on fitness, nutrition, vision and wellness programs to help you stay healthy and save money.
• Care management nurses: Personalized support for members with chronic conditions, with coaching and guidance to improve outcomes.
• Case coordination: Extra support for complex health needs, connecting you with the right specialists, services and resources.
• Whole-person support: Programs for mental wellness, preventive care and long-term health, ensuring care addresses every aspect of your life.

We look at the whole picture. Your health isn’t one-size-fits-all, so our programs are designed to help you stay well, not just cover you when you’re sick.

The not for profit, Kansas-based difference

Here’s what makes BCBSKS unique: we’re not for profit and Kansas-based. We don’t have shareholders, we have neighbors. Your premiums stay in Kansas, helping fund programs that improve care, affordability and health outcomes for members and communities alike.

Being local also means we understand what Kansans need. From rural clinics to urban hospitals, we design coverage, programs and support with a Kansas-first mindset, ensuring that your care and your community are always a priority.

Health care built around you

At BCBSKS, your experience matters. Coverage fits your life, programs make care simpler and service feels personal. We aim to reduce stress, clarify complexity and help you focus on what matters most — your health and your family.

We’re here to make your plan work for you, your loved ones and your neighbors. With BCBSKS, you get more than health insurance. You get a partner committed to your care, your experience and the Kansas communities you care about. That is the difference we bring.