Visiting employer groups - contact us

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Email

Contact a customer service representative using our secure email service when you have questions about your health insurance. Please send your message to [email protected]

Feedback form - Please use this form to notify us of technical problems or concerns you have with this website.

Telephone

For enrollment information:

785-291-4303 (in Topeka)

1-800-874-1823 (toll-free)

Blue Cross and Blue Shield of Kansas general inquiries:

785-291-4180 (in Topeka)

1-800-432-3990 (toll-free)

For hearing impaired customers:

1-800-766-3777

If you have a question that requires a return call from us, please leave a message and a customer service representative will return your call within two business days.

Hours of Operation

Mail

Blue Cross and Blue Shield of Kansas

1133 SW Topeka Blvd.

Topeka, KS 66629-0001