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Contact information: Statewide offices


Contact a customer service representative using our secure email service when you have questions about your health insurance. Please send your message to [email protected].

Feedback form - Please use this form to notify us of technical problems or concerns you have with this website.


Blue Cross and Blue Shield of Kansas general inquiries:
785-291-4180 (in Topeka)
1-800-432-3990 (toll-free)

For pre-admission certification:
785-291-4180 (in Topeka)
1-800-782-4437 (toll-free)

Anti-fraud hotline:
1-800-432-0216, ext. 7693 or 8759

For hearing impaired customers:

Hours of operation


Blue Cross and Blue Shield of Kansas
1133 SW Topeka Blvd.
Topeka, KS 66629-0001