Linda Campbell was struggling with heart disease, high blood pressure, chronic obstructive pulmonary disease and deep depression; she was also the main caregiver for two grandchildren and her terminally ill husband. She was at the end of her rope and ready to give up when she received a letter about the Blue Cross and Blue Shield of Kansas disease and wellness programs. She enrolled and was paired with Robin, a disease and wellness management nurse.
During routine phone calls, the ladies listened to one another, and set goals that would improve Linda’s mindset and quality of life. The more Linda listened, the more everything Robin talked about started making sense. Linda worked with Robin for about one year.
“Now that I’ve worked with Robin, I can identify two major factors that started my depression years ago. First, my husband was a truck driver; I’d stay on the phone with him all hours of the day to help him stay awake. He didn’t like me to do any housework while I was on the phone because the noises irritated him. That’s when the housework started piling up, and when I couldn’t keep up with everything I gave up. Second, before we moved, I was an energy healer because I liked helping others. In my new town people didn’t understand it and steered clear from me. I was in a new town, with no friends, and my husband was always on the road. I felt like I lost myself.