Availity Claim Status; New Look

Starting Sept. 19, Claims Status inquiries through Availity will feature a new look and design features including standardized fields and a more consistent user experience.

One notable change is the terminology used for provider write-off information. In the new Claims Status experience, this information will be displayed in the “Discount Amount” field.

Contact your provider representative with any questions or concerns as you begin using the updated Claims Status experience. If you do not know who your provider representative is email [email protected].