Subject: Important Notice: Duplicate Checks Issued – Dec. 8

Blue Cross and Blue Shield of Kansas (BCBSKS) is notifying you of a payment issue that may affect a limited number of providers who receive paper check payments. Providers paid via EFT were not impacted. We apologize for any inconvenience.

What happened
On Dec. 8, a check printing error caused some duplicate checks to be issued.

What you need to do

• If you did not receive a duplicate check:
  No action is needed.
• If you received a duplicate check and have not deposited it:
  Please do not cash it or send it back to BCBSKS. Void and/or shred the duplicate check.
• If you received and already deposited a duplicate check:
  No immediate action is required from you. Our team will identify the duplicate payment and coordinate recovery or apply an offset through future remittance activity, as appropriate.

We appreciate your understanding and assistance. If you have questions, please contact your provider relations representative.