Introducing the new Medicare Advantage member portal
Create your new account
All users will need to create an account in the new portal system with a few details from your ID card. Account credentials for the previous member portal will not work for the new system.
User guide
See our Medicare Advantage Member Portal User Guide (PDF) for instructions and additional details about the new member portal.
Questions
For questions, call us from 8 a.m. to 8 p.m., Monday through Friday at 866-971-5360.
Key features
The new member portal makes it easier to manage your Medicare Advantage plan and access the information you need most. Here are a few key features:
Claims information
View your claims, including provider details, billed amounts and payment status.
Benefits details
Review your coverage and track deductibles and out-of-pocket costs.
Find a provider
Search for in-network doctors, specialists, facilities and pharmacies.
Get your ID card
Request a copy of your member ID card.
And more...
Access to additional resources and wellness tools.
Disclaimers
Blue Cross and Blue Shield of Kansas offers PPO plans with a Medicare contract. Enrollment depends on contract renewal. Blue Cross and Blue Shield of Kansas Medicare Advantage plans are available within a limited number of Kansas counties.
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