Need information about options for paying your bill? Wondering about the status of a claim? Check out what you can do online at your convenience.
Still need to chat? Call us:
Hours of operation/locations
Customer service representatives are available to receive your call from 7 a.m. to 4:30 p.m., Monday through Friday.
The lobby at our main headquarters, 1133 SW Topeka Blvd., Topeka, KS, is open from 8 a.m. to 4:30 p.m.
Want to visit one of our other locations throughout the state? See our statewide locations.
If your business currently has insurance with us, please select the appropriate category to get the email address, phone numbers and mailing addresses for Blue Cross and Blue Shield of Kansas representatives.
We have a dedicated unit to investigate referrals and tips from people suspecting insurance fraud. If you suspect someone should not be covered under someone else’s health care plan or you have been billed for a service you never received, call us at: