SmartShopper
Save on healthcare when your employees shop.
SmartShopper® delivers cost savings for you by empowering your employees to find cost-effective care.
How it works
With SmartShopper®, your employees can easily compare convenient, high-quality, in-network locations for common medical care and be redirected to the most cost-effective facility of their choice. In addition to lowering their costs, employees earn a share of the overall savings as cash rewards of $20 - $425.
Shop
When the doctor recommends a routine medical procedure, the employee calls the SmartShopper Care Concierge Team or shops online.
Select Location
Employee has procedure at the reward-eligible location of their choice.
Earn Rewards
Once the procedure is complete and the claim is paid, a reward check is mailed to the employee's home.
Employer Toolkit
Inform your employees about the benefits of the SmartShopper program, including how they can earn cash rewards by comparing medical procedure costs and selecting a cost-effective, in-network provider for care. We have the resources you’ll need to encourage your employees to shop and understand how the SmartShopper program works.
Cost savings
SmartShopper® delivers cost savings to plan sponsors by empowering consumers to find cost-effective care with its digital platform and personalized consumer experience.
Customer Satisfaction Score (CSAT)
95%
among those surveyed who interacted with the Care Concierge Team
2024 SmartShopper Performance and Savings Report
Better value
83%
appointment scheduling rate when users contacted the SmartShopper Care Concierge Team.
2024 SmartShopper Performance and Savings Report
Reporting & analytics
$714
average claim savings per incentive paid
2024 SmartShopper Performance and Savings Report
Program Overview
SmartShopper provides convenience and confidence by empowering consumers to find cost-effective care.
SmartShopper FAQ's
Get answers to the most frequently asked questions about SmartShopper.
Connect with the Care Concierge Team
Get high-touch, personal help for shopping and saving on healthcare with SmartShopper.
SmartShopper Incentives
Reference this list of procedure categories that could earn cash rewards through SmartShopper.
All rights reserved. Blue Cross and Blue Shield of Kansas is an independent licensee of the Blue Cross Blue Shield Association. BLUE CROSS®, BLUE SHIELD® and the Cross and Shield symbols are registered service marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.
The SmartShopper program is offered by MDX Medical, LLC, a Zelis company. Reward-eligible options and reward amounts are subject to change. Rewards are available for select procedures only. Rewards may be a taxable form of income. MDX Medical, LLC, a Zelis company, does not provide tax advice. Rewards may be delivered by check or an alternative form of payment. Members with coverage under Medicaid or Medicare (including as secondary payer) are not eligible to receive incentive rewards under the SmartShopper program.
Connect With Us
A representative is available to receive your call from 8 am to 4:30 pm, Monday through Friday