Medicare Supplement Member Resources
Getting the most from your Medicare Supplement insurance plan starts here. Understand your coverage, use your benefits, find helpful resources and register for your member portal.
Your Member Tools
Everything you need to manage your benefits, find care and get the most from your insurance plan.
BlueAccess® Member Portal
View your insurance plan coverage, check claims and update your information online.
BlueAccess App
Manage your benefits and ID cards in BlueAccess from your phone.
Medicare Provider Search
Search and compare doctors, hospitals and other providers on Medicare.gov.
Understand Your Health Insurance Plan
Learn how your costs work, how claims are processed and how to read your member documents.
How Your Health Care Costs Work
Premium: The monthly amount you pay for insurance.
Deductible: What you pay before insurance starts paying.
Copay: A fixed amount you pay for covered services.
Coinsurance: Your share of the costs as a percentage.
Out-of-Pocket Max: The most you'll pay in an insurance plan year.
How Claims Are Paid
- Visit a provider that accepts Medicare and show both ID cards
- Your provider sends the claim to Medicare
- Medicare processes the claim
- BCBSKS processes any remaining costs
- Review your Explanation of Benefits (EOB) for what you may owe
Your Member ID Card
Every number on your member ID card serves a purpose. Learn what each one means and when you'll need it. Medicare members may have more than one ID card.
Understanding Your EOB
Your Explanation of Benefits (EOB) summarizes the care you received and what was covered. Find out how to read yours.
Make a Premium Payment
You can pay your insurance plan premium by monthly bill or automatic bank draft from your checking or savings account. To change your payment method, give us a call.
Access Your Insurance Plan Benefits
Discover the value of your Medicare supplement insurance plan.
Contact Us
Questions? We’re here to help.
Member Portal Help
Having trouble logging in to our BlueAccess Member Portal?
Ask a Question Online
Submit your question through our Member Contact Form. BlueAccess login required.
Call Us
800-432-3990
Topeka area: 785-291-4180
TTY: 800-766-3777
7 a.m. to 4:30 p.m., Monday through Friday.
Disclaimers
Medicare Supplement plans are offered by BlueCross BlueShield Kansas Solutions, a wholly owned subsidiary of Blue Cross and Blue Shield of Kansas. For costs and details of coverage, including exclusions, reductions or limitations and the terms under which the policy may be continued in force, call or write the company at 800-432-3990 (TTY 711), 7 a.m. to 4:30 p.m., Monday through Friday, or BlueCross BlueShield Kansas Solutions, 1133 SW Topeka Blvd., Topeka, KS 66629. Blue Cross and Blue Shield of Kansas and its subsidiary are not endorsed by or connected to the U.S. Government or the federal Medicare program. Blue Cross and Blue Shield of Kansas and its subsidiary serve all counties in Kansas except for Johnson and Wyandotte. Blue Cross and Blue Shield of Kansas and its subsidiary are independent licensees of the Blue Cross Blue Shield Association.
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